CAREERS

Warehouse Manager

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Reports To: Operations Manager

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Overview

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Working within the company’s Operations Team, this key role takes overall responsibility for the

operation of the company’s warehouse; covering equipment, procedures and management of the

personnel. The role is hands-on and requires a high level of involvement in the delivery of the

company’s services, coupled with the management and leadership elements of the position.

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Specific Roles and Responsibilities

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• Take overall responsibility for the punctual and complete preparation and dispatch of rental

equipment orders by the warehouse / operations team.

• Ensure all equipment dispatched is prepared, tested, packaged and presented in accordance

with the company’s procedures and policies.

• Maintain standards of presentation and functionality of rental equipment, in accordance with

the company's preparation procedures and as directed. This includes visually, electrically and

operationally.

• Take overall responsibility for the checking-in of equipment returned from rental projects.

Ensure all items are correctly returned and that any shortages and damages are swiftly

notified to the appropriate project manager. Ensure that all equipment is swiftly and efficiently

returned to a hireable condition and neatly stored.

• Maintain and update inventory control systems and update stock levels on all rental assets,

stock items, spare parts, materials and consumable items and manage stock checks on all

rental and sales items, as scheduled and as required.

• Ensure all supplies are competitively purchased and costs are controlled and minimised

wherever possible.

• Manage the maintenance and repair of the full range of the company's rental stock, ensuring

all damaged or faulty equipment is swiftly returned to operational condition.

• Ensure the handling and storage of equipment and orders is carried out in accordance with

the company’s procedures and policies.

• Supervise the loading and unloading of equipment from vehicles, and deal with customers

and drivers visiting the company’s premises to collect or return orders and equipment.

The role involves an element of manual handling of bulky and heavy technical equipment.

• Ensure all sub-hired equipment is returned punctually and complete, to eliminate additional

costs from sub hire suppliers.• Provide line management and task allocation to warehouse staff.

• Monitor and control hours worked by warehouse team, in accordance with company

employee handbook and relevant legislation.

• Assist warehouse team with the servicing, preparation, cleaning and packaging of the

company’s rental equipment, within the company’s warehouse, as workload dictates.

• Coordinate the recruitment and selection of new warehouse employees within the operations

team and engage freelance and casual crew to the warehouse team, as required.

• Coordinate, provide and identify training requirements and appraisals of warehouse staff and

identify any areas of our operation where you believe training and additional skills may be

required or benefit yourself or the business.

• Ensure that all operational procedures and practices are maintained, observed, operated and

enforced at all times.

• Ensure all working areas are kept clean and efficiently organised by all members of the

warehouse team.

• Provide and coordinate out of hours support and advice to the Project team and the

company’s clients, as outlined in the companies out of hours procedures.

• Take active involvement in the development and writing of the company’s procedures,

policies and practices.

• Take active and proactive involvement in the continual evolution of the warehouse layout and

workflow of equipment through the operational spaces. Lead a process of continual

improvement and efficiency review.

• As directed, provide support to the other teams within the company, to assist in other aspects

of the business’s activity as required.

• Keep all work related information confidential and acting in a professional manner at all times,

in all work situations.

• Provide feedback within the immediate team and to Reporting Line Manager of any areas of

improvement, development or growth of the business identified.

• Take responsibility for the implementation and adherence to the company Health and Safety

Policy and all safe working practices with the operations team and environment. Ensure all

control measures are implemented and maintained and all documentation is kept up to date

and valid. Take overall responsibility for adherence to H&S legislation.

• Compile and monitor all Method Statements and Risk Assessments related to the safe

operation of the Warehouse, transport and operations elements of the business.

• Ensure that the Company’s policies, rules, procedures and obligations are observed in

carrying out the above duties.

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Representing the Company

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• This role involves dealing with customers of the company. It is vital that you deal courteously

with customers and the public at all times and represent the company and its reputation in an

impeccable manner.

• An element of line management is required and you will need to represent and explain the

company’s position and stance on the control of its procedures, standards and policies.

• Maintain a good level of personal appearance, dress and cleanliness.

• A generally cheerful demeanour, engaging personality and sense of humour would be a huge

advantage in making a success of this role.

• Keep abreast of any technical issues and new products that will enhance our rental inventory

and services offer.

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Skills & Qualities Required

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• Good communications / interpersonal skills. Fluent speaker of the English language.

• Track record and clear ability to lead and manage a team.

• Flexible and adaptable. Able to respond to short-notice changes in working hours and

schedules.

• Practical ability in the use of hand tools and test equipment.

• Electrical and electronics knowledge is an advantage.

• Full UK Driving Licence, to include categories B (cars and vehicles up to 3500kg).

• Aged 23+ for vehicle insurance purposes

• Clean driving licence preferred. Maximum of 3 penalty points on licence for minor offences

only.

• Good working knowledge of professional live audio equipment.

• Good knowledge and experience of warehouse management.

• Good IT knowledge with a working knowledge of Microsoft Word / Outlook etc.

• Numerate. Basic maths skills and arithmetic required.

• Attention to detail and accuracy.

• Proactive, self-motivated individual capable of working on their own initiative in a constantly

changing and pressurised environment and fast developing company.

• The ability to work as a member of a team and to provide and receive input from other team

members is vital.

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Location / Commitments / Benefits

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• Full time, permanent - based at our Warehouse in Dartford, DA1 4AL.

• Hours will vary depending on business demands, but are based on a 40 hour working week.

• Out of hours support will be required from time to time.

• Salary based on experience, in the range of £35K – £45K.

• On site parking.

• Plenty of amenities in the local area.

• 33 days holiday, (bank holidays included; but leave will depend on project commitments).

The above list of duties and responsibilities is not intended to be exhaustive. Employees are

expected to adopt additional tasks when required. These tasks will be in keeping with the general

profile of the role.

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Applications To:

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If you think you’re the right fit to help shape and grow our business alongside our team, applications

and expressions of interest should be sent to:

Ben Harrison-Baker, Operations Manager – ben@rshaudio.co.uk – In the strictest of confidence.